Full-Time Growth Manager – Analysis & Reporting
Job Description
The role of Growth Manager – Analysis & Reporting in WorldFirst is to do retrospective performance analysis of our core commercial functions.
In this role, you’ll be central to putting data at the heart of decision making, ensuring that we act on the most-up-date and accurate insight on our commercial performance.
You will be responsible for assisting with internal and external data / reporting requirements, often liaising with stakeholders to ascertain their needs to provide a solution.
You will partner with a high-performing cross-functional team across Product, Design, Engineering, marketing and sales to provide in-depth performance analysis of each team to ensure that we deliver value to customers.
You’ll be responsible for helping the organization think intelligently about what to focus on and what to do in key domains.
Examples Of Key Responsibilities:
- Provide Growth intelligence to Product, Sales & Marketing. The Intelligence is formed from both internal and external data points and analysis i.e. customer data, product data, performance data, market data, competitor insight etc.
- Provide performance analytics to P Product & Marketing. This includes new product release, product conversion & drop off, PPC, SEO, Web Conversion, campaign performance etc.
- Provide Sales performance analysis in collaboration with sales opportunities, reviewing sales performance for the purpose of providing growth intelligence.
- Develop and maintain models and forecasts to ensure core commercial functions can make informed decisions, supporting them with informed insights and experimental approaches.
- Use data to track performance, improve business decisions, optimize processes and enhance systems. This might range from developing a predictive model that forecasts financial performance, to supporting our core commercial functions with a deeper understanding of customer challenges.
- Work with the BI team to provide clear views of key metrics for executives, managers and staff and support operation with other data related tasks as required.
- Support business projects and initiatives, applying commercial initiative and statistical rigor to any conclusions.
Key Capabilities:
- A strong background of data analytics with experience of programming in SQL and data visualisation tools (Looker, PowerBI, Tableau etc.)
- You can break down and explain complex processes, requirements and data pipelines to both technical and non-technical stakeholders.
- Demonstrable experience in developing analysis in commercial environments. You know how to shape requirements, work productively, communicate with your stakeholders and organize resources.
- Experience in the entire Analytics lifecycle, from requirements gathering, data extraction, manipulation and analysis to sharing insights and advising on decision making
- You can understand and manipulate large datasets, combining data from multiple sources to obtain the required results.
- You can communicate effectively within a team and with non-technical stakeholders to understand requirements.
- You have got a keen eye for detail and are renowned for having high standards in your work.
- High enthusiasm and motivation to work within a fast-paced, international environment
- Positive disposition with high energy, self-directed, team player
- Experience working with a global team and market.
Additional Desirable Experience:
- Experience working in the Financial Services industry or FinTech institutions (preferably in a hyper growth global tech company)
- An understanding of how to perform data extraction and manipulation, as well as programming in some of the languages is a plus (R, Python, MatLab, Java, C# etc…)
Who we are:
We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally.
We have a shared purpose ‘to make it easy to do business anywhere.’ Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade.
At the heart of our business are our people: smart, optimistic, resilient, self-reflective. If you thrive on innovation, and working at pace there’s huge opportunity to excel, develop and advance your career. Camaraderie is always at the centre of us getting things done. It’s the secret sauce of who we are.
We are passionate about creating a diverse workplace where our people feel that they belong and can reach their full potential. Diverse teams make better decisions and are proven to be more innovative, so it’s a no-brainer that this is business-critical and a key focus for us.
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